Return Policy- Hassle-Free Returns Our Return Policy Explained
RETURN & REFUND POLICY
At Christian Gifts For You, we want you to be pleased with your purchase. Please review our return and refund policy below before requesting a return.
30-Day Return Policy
We accept returns on eligible items within 30 days of delivery.
To be eligible for a return, the item must be unused, unworn, and in the same condition in which it was received, with any original packaging and tags included.
To request a return, please contact us using the contact form on our website or email support@christiangiftsforyou.com. Please do not return an item without contacting us first. We will provide return instructions after your request has been reviewed.
Damaged, Defective, or Incorrect Items
Please inspect your order when it arrives. If an item is damaged, defective, or you receive the wrong item, please contact us as soon as possible so we can review the issue and make it right.
We may request photographs of the item and packaging to help us resolve the issue.
If we determine that the item arrived damaged, defective, or incorrect, we will provide an appropriate replacement or refund. You will not be responsible for return shipping when the error is ours or the item arrived damaged or defective.
Made-to-Order Items
Products identified as Made to Order are created specifically after your order is placed. Because these products are produced especially for your order, they are final sale and cannot be returned or exchanged for reasons such as ordering the wrong size, changing your mind, or personal preference.
However, if a made-to-order item arrives damaged, defective, or incorrect, please contact us so we can review the issue and arrange an appropriate replacement or refund.
Other Eligible Returns
For approved returns that are not the result of an incorrect, damaged, or defective item, the customer is responsible for return shipping costs.
Original shipping charges are non-refundable unless the return is due to an error on our part or the item arrived damaged or defective.
Items That Cannot Be Returned
Certain items are not eligible for return, including:
- Made-to-order items, except when damaged, defective, or incorrect
- Clearance or final-sale merchandise
- Items that have been used, worn, altered, or damaged after delivery
- Items returned without authorization or outside the 30-day return period
If you are unsure whether your item is eligible for return, please contact us before sending it back.
Exchanges
We do not offer direct exchanges on eligible regular merchandise. The fastest way to receive a different item is to return the original eligible item following our return process and place a new order for the item you want.
Made-to-order items cannot be exchanged unless they arrived damaged, defective, or incorrect.
Refunds
Once we receive and inspect an eligible return, we will notify you whether the refund has been approved.
Approved refunds will be issued to the original payment method within 15 days after we receive and inspect the returned item. Your bank or credit card company may require additional time to process and post the refund to your account.
Original shipping charges are not refundable unless the return resulted from an incorrect, damaged, or defective item.
Late or Missing Refunds
If you have been notified that a refund was issued but have not received it, please first check with your bank or credit card company, as processing times can vary.
If you still have questions about an approved refund, please contact us.
Contact Us
If you have questions about a return or refund, please contact us through the Contact Us form on our website or email support@christiangiftsforyou.com.
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